FAQ's

1. What types of gold are used in Ulight jewellery?

Ulight typically offers jewellery in various types of gold, including 14K and 18K yellow, white, and rose gold.

2. Is the silver used in Ulight jewellery sterling silver?

Yes, Ulight uses high-quality sterling silver (92.5% pure silver) for its jewellery pieces.

3. Are the diamonds in Ulight jewellery conflict-free?

Yes, Ulight is committed to sourcing diamonds from suppliers who adhere to ethical practices, ensuring they are conflict-free.

4. How can I tell if my jewellery is real gold or silver?

Real gold and silver can be tested using a few methods, such as a magnet test, acid test, or checking for a hallmark. Ulight jewellery is always clearly marked.

5. How do I care for my gold and silver jewellery?

Keep your jewellery away from harsh chemicals, clean it with a soft cloth, and store it in a dry, cool place. For silver, consider using a specialized silver cleaner to maintain its shine.

6. Can I wear Ulight jewellery every day?

Many Ulight pieces are designed for everyday wear, but it's best to remove them during strenuous activities, swimming, or when applying lotions or perfumes.

7. Do you offer any diamond certifications?

Certain diamond pieces may come with certification from recognized gemological labs. Check product descriptions for details.

8. How do I choose the right diamond for my needs?

Consider the 4 Cs—cut, clarity, color, and carat weight—when choosing a diamond. Ulight provides detailed descriptions to help you make an informed choice.

9. What is your return policy for diamond jewellery?

Typically, Ulight has a return policy for diamond jewellery if it is unworn and in its original packaging. Please check the website for specific terms.

10. Do you provide repair services for your jewellery?

Ulight may offer repair services for items purchased directly from them. Contact customer service for more information.